A guide to reputation management, according to Mario Balotelli

January 25, 2012 – 6:30 pm by Emma

There’s very little that Mario Balotelli does, or doesn’t do, that fails to make the headlines – think fireworks in bathrooms, emergency toilet breaks at a Manchester school, flashy vinyl car wrapping, never mind his on-field antics!

Pushing that catalogue aside, it was actually a radio interview with the footballer’s agent that caught my attention and got me thinking about the whole issue of reputation management.

Mino Raiola – deemed by some to be controversial himself – claimed last night that Mario might quit the UK, following a four match ban for an alleged stamp on Spurs midfielder, Scott Parker. Raiola was inferring that Mario is being victimised because of his ‘colourful’ reputation.

As someone who’s tasked with handling reputation management for other people, I started to wonder whether we actually make a conscious decision about steering our reputation, or whether it just naturally evolves.

Personality plays a huge part, particularly when it comes to individuals such as Mr Balotelli. But, how often do businesses sit down and decide on how they’d like to be perceived and whether their current image is appropriate or not? As a PR consultancy, it’s pretty high on our agenda, but for many it’s probably not.

In Mario’s case, he seems to thrive on his ‘bad boy’ reputation, so I guess he should take the rough with the smooth. I’m not suggesting that an edgy, unpredictable and frankly volcanic reputation would work for a business, but it’s essential to have a clear identity that you’re willing to stand by and exploit to the max.

I suspect that Mino’s little outburst is just another deliberate chapter in the life and times of the Man City striker.


Why I love being a dragon!

January 23, 2012 – 5:39 pm by Alice

Happy New Year!

No, I’m not a little slow on the uptake (despite what some would have you believe) – today marks the start of Chinese New Year.

As well as being a convenient excuse to stuff my face with prawn crackers and chow mein, this particular Chinese year resonates with me on a more powerful level. 2012 is the Year of the Dragon and, having been born in a previous dragon year (1988), this can only mean one thing: success!

The same goes for all of you born in 1928, 1940, 1952, 1964, 1976 and 2000. Hurrah for us!

It’s impossible to overstate the importance of the coming year to a large swathe of the world’s population. In a period of population decline, the Chinese government is hoping that birth rates will increase dramatically in the coming year, thought to be the bringer of wealth, wisdom, courage and power. In 1988 and 2000, the number of babies born in Singapore spiked by 10 per cent as more couples wanted to have children born in what is widely believed to be the most powerful zodiac year. It seems my own parents may have been swayed by this thought… (yuk).

With such a landmark zodiac year ahead of me, I’ll be in Chinatown on Sunday, seeing in the new year with a little extra gusto and an extra helping of dim sum – just for good measure, you understand…

Happy Year of the Dragon!


Getting on the ‘SOPA box’

January 18, 2012 – 6:19 pm by Ellie

Online media giants Google, Wikipedia, Flickr, Facebook, Twitter and YouTube have staged a joint protest against the proposed Stop Online Piracy and Protect Intellectual Property Acts, taking out a full page ad in the US national press and variously joining Wikipedia in its ‘day of darkness.’

My immediate reaction upon hearing about the Bills went something along these lines: “the censorship debate again, really? This is never going to fly! How hypocritical that Congress is even considering it. I wonder what China thinks…”

History suggests that these Bills will fail, regardless of whether or not they are brought into law. Yet, as an avalanche of #StopSOPA tweets hit my news feed, there was one voice, singular in its support of the Acts. Rupert Murdoch tweeted against detractors, labelling Wikipedia et al: “Silicone Valley paymasters who threaten all software creators with piracy.” Ouch!

He raises an interesting point though. Does respect for the sanctity of property rights necessarily square with support for these Bills? Probably not. There are better methods of preventing piracy than employing wholesale censorship. Besides, implementing this legislation doesn’t even seem possible. As the focus of debate looks set to hop across the pond with the UK Government rumoured to be reprising the Digital Economy Act, I’m betting I’m not the only one hoping that they make a better stab at it than the Yanks.


“Our flame will continue to burn”

January 13, 2012 – 4:57 pm by Liz

Back in November, we blogged about the Liverpool Daily Post becoming a weekly paper. With the final edition being printed today after a run of 157 years, I felt obliged to pay homage to the paper.

Reporting modestly on page two, the paper salutes Liverpool and declares: ‘we are changing, but we have not been silenced’.

The 100-page weekly edition of the paper begins on 19 January – renamed the Liverpool Post.

Today’s closing epilogue refers to the disproportionate damage the hacking scandal has caused to the reputation of journalists and suggests massive economic changes are to blame for the demise of the newspaper business.

The method of newspaper consumption is clearly adapting and developing at a pace that almost overtakes the rest of the world.  Take the team at Peppermint – these days, most of us read the news using an app rather than picking up a paper. It begs the question: whatever happened to the poor paper boy?

The Daily Post’s closing statement also questions whether we can trust what we read online, when the content may not necessarily be written by trained, independent journalists who assess and investigate. It’s a fair question.

With trust in print being tarnished by the hacking scandal, paired with the uncertainty around online content, the credibility of what we read is really being called into question.

It strikes me that the closure of the oldest title in the stable of Trinity Mirror, brings into focus the issue of trust far more than the current economic challenges we’re facing. However, I think we can take solace in this, as the question suggests that what we hold most dear to us is the integrity of our regional news and not the money-making machine that makes the world go round.


Twit T’Blue

January 10, 2012 – 9:42 am by Aimee

 

 

 

 

 

 

 

 

 

 

Although I don’t tweet what I’m having for breakfast, lunch and dinner, Twitter is (embarrassingly) the first thing I look at in the morning and last thing I check at night. Amid all of the brilliant TV broadcast during the Christmas break, I was most looking forward to ITV2’s ‘Tweet of the Year’ – which unsurprisingly went to Beyoncé’s red carpet revelation that she was pregnant in August 2011.

Twitter was once again dominated by news about Beyoncé’s baby on Sunday morning with messages welcoming the arrival of her tiny tot. Congratulatory posts from celebrities such as Rihanna and P Diddy quickly resulted in the newborn’s name becoming a worldwide trending topic within minutes. News sites quickly followed suit with media such as the Daily Mirror, Daily Mail and respected gossip source TMZ, announcing the birth of ‘Ivy Blue’.

The name isn’t to everyone’s taste but I happen to like Ivy – it’s cute for a little one, yet sophisticated for when she grows up. I went ahead and gleefully announced on Facebook that the name had my blessing!

Just hours later however, I was forced to remove my status, when it came to light that Twitter had got it wrong. Beyoncé’s baby ‘Ivy Blue’ is actually named ‘Blue Ivy’.

The blunder echoes how Twitter is fast becoming the online source of all knowledge, whether you’re reading or writing the news! The social media mix-up was also a timely reminder that Twitter moves so fast that inaccurate reports can spread like wildfire. With modern day technology, at least we don’t have to wait for a printed retraction.